Privacy statement
April 2023
Your privacy is of great importance to Tourist Information Almere. We therefore comply with the Privacy Act. This means that your details are safe with us and that we always use them properly. In this privacy statement, we explain what we at the website www.visitalmere.com do with information we learn about you.
If you have any questions, or want to know exactly what we track about you, please contact Tourist Information Almere.
Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
We share data with the following parties, who will use the data for their own marketing:
- Almere City Marketing
Contact form and Newsletter
The contact form allows you to ask us questions or make requests. For this, we use your e-mail address. We have a legitimate interest in this. We keep this information until we are sure you are satisfied with our response.
You can subscribe to our newsletter. It contains news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission. This data will be kept for three months after you have cancelled the subscription.
Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
We share data with the following parties, who will use the data for their own marketing:
- Almere City Marketing
Statistics and profiling
We keep statistics on the use of our website. We use these statistics to improve our website in order, for example, to display only relevant information. We may combine your personal data to find out more about you. Naturally, we will respect your privacy at all times. If you do not want this, you can always inform us.
To do this, we use your naw data, phone number, e-mail address, gender and date of birth. We have a legitimate interest in this. We keep this information for 14 months.
Advertising
We would like to send you advertising about offers and new products or services. We do this:
- via social media
You can object to this advertising at any time. You can block us or use the unsubscribe option.
Communication to other companies or institutions
With the exception of the partners mentioned above, we do not pass on your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (e.g. if the police demand it in case of suspected crime) or when participating in a prize draw. Only the winner's contact details are shared with the relevant partner to coordinate the receipt of the prize won. This is explicitly described in the relevant win action.
Cookies
Our website uses cookies. Cookies are small files where we can store information so you don't have to fill it in every time. But they also allow us to see that you are visiting us again.
When you visit our website for the first time, we will display a message explaining cookies. In doing so, we will ask for your consent to the use of these cookies.
You can disable the setting of cookies via your browser, but some things on our website will then no longer work properly.
We have made agreements with other companies that place cookies. Nevertheless, we do not have full control over what they themselves do with the cookies. So please also read their privacy statements.
Google Analytics
We use Google Analytics to track how visitors use our website. We have concluded a processing agreement with Google. This contains strict agreements on what they are allowed to track. We have not allowed Google to use the Analytics information obtained for other Google services. We do not allow Google to anonymise IP addresses.
Security
Personal data security is very important to us. We ensure that your data is properly secured with us. We constantly update security and pay close attention to what can go wrong.
Changes to this privacy statement
When our website changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.
Inspection, modification and deletion of your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below.
You have the following rights:
- get an explanation of what personal data we have and what we do with it
- access to the precise personal data we hold
- having errors corrected
- having out-of-date personal data deleted
- revocation of consent
- object to a particular use
Please ensure that you always clearly indicate who you are so that we can be sure we do not edit or delete data of the wrong person.
Filing a complaint
If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
Contact details
VVV Almere
De Diagonaal 199
1315 XM Almere
info@visitalmere.com
036 548 50 41